Simplified cancellation conditions
We are highly motivated to constantly adapt our hygiene measures to the official regulations of the Austrian federal government. Despite all of the constraints, we are dedicated to giving you a lovely holiday in Ischgl. So look forward to wonderful moments and an enjoyable holiday with us at Hotel Stefanie! We look forward to welcoming you and thank you for your understanding!
All bookings can be cancelled for free immediately before arrival in the event of border closures and travel warnings. Payments already made will be refunded.
- up to 3 months before arrival: No cancellation fee
- 3 months to 1 month before arrival: 40% of the total package price.
- 1 months to 1 week before arrival: 70% of the total package price.
- Cancellation in the last week before arrival: 90% of the total package price.
Otherwise, the General Conditions for Accommodation in Hotels (GTCH) apply as agreed.
Travel cancellation insurance
And if something comes up? We recommend taking out the travel insurance Hotelstorno Plus guest insurance, that will fully cover you and your family.
NEW: Despite the pandemic status, the Europäische Reiseversicherung provides insurance cover if you cannot travel because you are diagnosed with COVID-19!