Covid info

Simplified cancellation conditions

We are highly motivated to constantly adapt our hygiene measures to the official regulations of the Austrian federal government. Despite all of the constraints, we are dedicated to giving you a lovely holiday in Ischgl. So look forward to wonderful moments and an enjoyable holiday with us at Hotel Stefanie! We look forward to welcoming you and thank you for your understanding!

Cancellation conditions

All bookings can be cancelled for free immediately before arrival in the event of border closures and travel warnings. Payments already made will be refunded.

0% cancellation fee up to 7 days before arrival, 0% deposit.

This applies to bookings with arrival dates between 1 May 2021 and 31 October 2021.
In case of cancellation in the last week or no-show, the guest will be charged 90% cancellation fee.

Otherwise, the General Conditions for Accommodation in Hotels (GTCH) apply as agreed.

Travel cancellation insurance

And if something comes up? We recommend taking out the travel insurance Hotelstorno Plus guest insurance, that will fully cover you and your family.
NEW: Despite the pandemic status, the Europäische Reiseversicherung provides insurance cover if you cannot travel because you are diagnosed with COVID-19!

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