Covid info

Simplified cancellation conditions

We are highly motivated to constantly adapt our hygiene measures to the official regulations of the Austrian federal government. Despite all of the constraints, we are dedicated to giving you a lovely holiday in Ischgl. So look forward to wonderful moments and an enjoyable holiday with us at Hotel Stefanie! We look forward to welcoming you and thank you for your understanding!

Cancellation conditions

All bookings can be cancelled for free immediately before arrival in the event of border closures and travel warnings. Payments already made will be refunded.

- till 1 month before arrival 40 % from the total price;

- till 1 month before arrival 70 % from the total price;

- the last week before arrival 90 % from the total price.

Otherwise, the General Conditions for Accommodation in Hotels (GTCH) apply as agreed.

Travel cancellation insurance

And if something comes up? We recommend taking out the travel insurance Hotelstorno Plus guest insurance, that will fully cover you and your family.
NEW: Despite the pandemic status, the Europäische Reiseversicherung provides insurance cover if you cannot travel because you are diagnosed with COVID-19!

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